“Really pleased with the service provided by CHAPS. Ian kept me updated throughout the work and was always punctual. I found them reliable and reasonably priced. Thanks CHAPS!”



“Thanks for a lovely new bathroom and towel rail radiator. All done at reasonable cost. Ian and John are easy to keep in touch with – prompt replies to phone call or email which helped guide me through the huge choice of loos, baths & showers!”



“What a brilliant service. Can’t recommend them highly enough. I was so worried about my leak and I was so relieved when Ian came and sorted it all. He talked me through everything he was doing. I’ll be recommending them to everybody.”



“Well, what is it you do not want to happen at any time, especially a few days pre Xmas and when you are 400 miles away? The pump for the water to break down!! Well that is what happened to us on 18th December! I discovered this disaster at 9.30 a.m. but by 3.30 p.m. the same day I had managed to order a Grundfos pump from a local suppler, who in turn put me in touch with John Chapman and the rest was history! I know which firm I shall be using in the future for all my plumbing and any central heating issues! Thank you guys!!”


D Thompson

“Ian managed to resurrect my old combi boiler and the whole job, including parts, came in at a very reasonable price. Ian did a lot of diagnosis and testing, was always punctual and I’m very happy with the work that he’s done. I’d definitely recommend his services to others.”


John Torrance

“Very good service turn up when they say the will and charge a reasonable amount”


Cathy Allan

“Had an emergency as a pipe disconnected under the sink water spouting everywhere running out the kitchen into the hall. I couldn’t turn stop cock off as it was stuck from turning as a shelf was in the way. Within minutes from phoning Ian, his dad came to my rescue. Later Ian checked all the fittings which were recently installed when I got my kitchen done replacing as required to ensure it wouldn’t happen again. Job well done.”



“Ian was recommended to me my a friend when I had a problem with my hot water recently. It wasn’t an emergency but he came out the same day and fixed the problem at a very reasonable price. Not only that but he also explained how my system worked so I could use it more efficiently. I would definitely recommend!”



“We had our fires and boiler serviced recently by Ian. He was very reliable and with very reasonable prices. He also carried out further safety work for us which we were very pleased with.”


Dobson Family

“We got a new electric cooker so we needed the gas supply to the old one cut off.The Chaps came out the next day (on a Saturday) and seen to it straight away. They even seen to a radiator that needed bleeding for no extra cost.The gentleman (Ian I think) was friendly, helpful and chatty. I will recommend Chaps to everyone. I was so happy with the service. 5 Stars!!”


Catherine Jackson

“So pleased to have found Ian and John. Great to have a plumber you can completely trust and also at a very reasonable rate. Would highly recommend to anyone.”


Heather Ferguson

“We have just had our boiler replaced by CHAPS and I will be recommending them to friends and family. Excellent, friendly, knowledgeable and efficient service. THANK YOU.”


Amy Castle

“My boiler stopped working out of the blue, I phoned Chaps as they did some work for a friend of mine and she said there prices are very reasonable. Ian came out that day and was able to get my boiler up and running. He explained to me that it was a pressure problem due to a leek that he was able to find and sort there and then. Since then my boiler has been working fine. His bill was very reasonable. He was very friendly and I will be recommending him to all my friends and family.”


Duncan Wallace

“Real family run business, with great efficient honest service. Ian made me aware and explained what problem was and what happened with the repair and also how to properly maintain my boiler to ensure it doesn’t happen again. super fast in diagnosis and repair, very pleased with price and definitely got value for money. can’t recommend them enough will be doing so to all family and friends. system has run flawlessly since he has been out. many thanks”


Moira Souter

“Once again another excellent job from Chaps. Came to the house straight away and problem rectified. Best service in Edinburgh! Many thanks to John and Ian. x”


Moira Souter

“An excellent service, I will be recommending CHAPS to all my friends,family and colleagues. Reliable, trustworthy and very reasonable prices.”


Jane Carnall

“I had a problem with the way the mains water was coming into the house – turned out to be a simple fix that cost well under the initial estimate to fix. Impressed with their work and would recommend them to anyone.”


L Macphail

“I had a Problem with my taps when i first moved in to my new flat and had great recommendations for chaps so they where first on my list to call, Ian was so professional and punctual and was great to have someone i knew would do the work and knew he would also be tidy therefore was comfy having my son around when he was working as i know he would be safe. the standard of work was excellent and although my problem wasn’t as straight forward as first thought Ian made sure it was all fixed. Great rates and fantastic service!! will be using chaps again!”



“Many thanks Ian. You did exactly what it said on the tin! Are rare thing to find in a plumber these days. Your number is in the phone for future jobs. Best regards, Gavin.”



“John and Ian came to fit me a new shower. They phoned me in the morning to confirm what time they would arrive. They did a wonderful job and left the bathroom tidy. They also explained to me how to work the new shower. A price for the work to be done was also agreed with me before they started the job which is the price I paid.
I am very happy with the standard of work. and the rates they charge are very fare.”


John Marett

“Ian&John quoted me (competitively) to replace the complete bathroom in my sons flat which had badly deteriorated over &yrs hard use! They replaced/ fitted new shower cabinet (the original one was wrong size), anew shower tray, control unit, new hand basin & ceramic bowl/ low level flush unit &seat. New floor coverings were also laid in both the bathroom& kitchen. They also replaced the badly worn oven &serviced the existing hob unit& cooker extractor hood. Finally a radiator was refixed& the gas boiler fully serviced. All in 5 days & at agreed quoted price. Very satisfied with work!!”



“Ian came out to fix a leak for me today.He was extremely professional and I would not hesitate to call him again. the rates are very reasonable as well.”


Mrs J. Dallas

“Used Ian for the first time last week, after reading a recommendation on my local parenting forum. He came on a Sunday night to fix our leaky kitchen tap, which had caused water to pool everywhere! Ian was extremely professional yet pleasant, punctual, trustworthy (important for a woman with young children). Wouldn’t hesitate to recommend this company – a brilliant find! Incredibly reasonable rates and competent service. Thanks again, Ian!”


Douglas Stewart

“John listened carefully to my description of a very troublesome recurring problem with my boiler shortly after I moved to this property. He assessed the problem quickly and had it resolved swiftly by an on site inspection by the manufacturer’s technical staff (and fitting a new primary circuit board). Ian has performed the last 2 annual services on the boiler and related systems and has fitted an external expansion tank. All work has been satisfactory. He is a tidy worker.”


Tim Bowdler

“Ian Chapman has looked after our domestic heating installation for some time and I have been delighted with the quality and diligence of his work. I have no hesitation in recommending his services highly”


Alison Robinson

“Moving premises for a potter can be a daunting prospect but John & Iain had looked after my kiln previously so I was delighted to learn that they have set up as Chaps. They took a real interest in my project and in 2 days had the kiln installed & commissioned ready to go. I highly recommend them.”